A practical training session built around one conversation skill your people can use right away.
I work with real estate teams, sales professionals, and office leaders who want their people to communicate more clearly, lower resistance, and stay composed when a conversation gets difficult.
Available topics
- Difficult pricing conversations: Help agents understand a seller’s expectations and discuss the market evidence without turning the conversation into an argument.
- Explaining your value: Help agents communicate what they do, why it matters, and how it relates to the client’s actual needs.
- Control B4 Confidence: Help agents control their breathing, pace, voice, thoughts, and reactions so they remain clear and useful when a conversation becomes difficult. This focused session introduces the larger eight-week communication program.
- Responding under pressure: Help agents organize their thoughts, ask better questions, and respond more clearly when the conversation becomes difficult.
How the session works
We focus on one useful skill: a short lesson, practice with a realistic situation, and a practical action participants can use afterward. Scripts and frameworks give people a place to start. Practice helps them understand the language, make it their own, and adapt it to the person in front of them.
The Lunch & Learn is a focused 60-minute session, available in person or on Zoom.
Need sustained behavior change? The Lunch & Learn introduces a skill. The eight-week Control B4 Confidence program adds repeated practice, recorded exercises, role-play, feedback, and a final performance benchmark.