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Own the Relationship, Not the Lead

Recent announcements involving Zillow, Compass, Redfin, and major brokerage alliances have made one thing plain: this is not mainly a fight about helping the consumer. It is a fight over who gets to be the first point of contact with the consumer. That matters because first contact usually controls the conversation. And the one who … Continued

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Mastery Loves Boring

How to Stay Alive in a Repetitious Business Mike Ferry used to describe our business as “repetitious boredom.” You know what? He wasn’t wrong. Real estate – and sales in general – is a strange mix of excitement and monotony. The adrenaline of a new listing, a fresh lead, a big closing… wrapped inside hours … Continued

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